Security

A clear route for security and operations questions.

Security requirements are specific to the workload, service path, and operating environment. RackInfra, Kelmora Cloud, and Joy Services each have a distinct role—so this page makes the routes visible.

Security communication

Ask before you architect.

Use this route for security questions related to RackInfra infrastructure or Kelmora Cloud. We will direct your enquiry to the appropriate contact as part of the sales or technical conversation.

Contact RackInfra

Kelmora customer services

Kelmora's published Terms direct suspected unauthorised-access reports to its security contact. Its live legal and privacy pages define the policy for Kelmora services.

Contact Kelmora security

Partner network operations

Joy Services publishes a trust center and live component status for AS152565-related network services. These sources describe Joy's controls and operational status.

Joy Trust Center Joy Network Status
Need a security contact?

Use the contact route and label your request as a security enquiry.

Contact us